FAQ
Not sure what to expect? Don’t worry, we’ve made it simple.
Is there a contract?
We just use a short service agreement that says the equipment stays ours and either side can opt out anytime. There’s no lock-in, no penalties, and no fine print.
Is there really no cost to install a setup?
Yes! We place, maintain and stock the equipment at no cost to your business. Your team just pays for the snacks and drinks they choose.
What kinds of products do you stock?
We stock based on real usage and performance data, focusing on popular, proven options across a variety of categories. We also stay flexible so the selection can reflect what works best for your team.
Can we request certain products?
Absolutely! We welcome input and do our best to include items your team will appreciate. That way, we can stock a mix that suits your space while also including popular best-sellers.
How often do you restock?
We stock based on usage. Most locations land around once a week, but high-volume sites may receive service 2–3 times weekly. We monitor inventory closely and adjust service frequency to match demand.
What if something needs service?
We handle all maintenance and restocking. If there's ever an issue, just contact us and we’ll take care of it quickly. The good news is, issues are rare and most are easy to fix.
How much space does this take?
Setups are flexible. A standard cooler fits in a footprint as small as 3x3 feet, but larger setups with multiple units or fresh options may take 6x3 feet or more. We tailor everything to your space.
What is a smart cooler?
A smart cooler is a premium, glass-door fridge with built-in payment and tracking tech. Users unlock it with a card or phone, grab what they want, and get charged automatically when the door closes. AI product recognition makes the process fast, secure, and easy. It’s a modern, low-maintenance solution that improves your space and shows your business is current and cares about its people.